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3195 Main Street, Barnstable, Ma
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Our mission

Serving the Health Insurance Needs of Everyone (SHINE) provides free and unbiased health insurance information, counseling, and assistance to Massachusetts residents with Medicare and their caregivers. SHINE is administered by the Massachusetts Executive Office of Aging and Independence. It is partially funded by the Centers for Medicare and Medicaid Services under State Health Insurance Assistance Program (SHIP), and Barnstable County.

Opportunities

How can a SHINE Counselor help?

  • SHINE Counselors help Medicare beneficiaries, and their caregivers navigate the complex health insurance system and explain how it works in everyday language.
  • SHINE Counselors can compare costs and benefits of options and help enroll in a health insurance program that best fits the beneficiary’s needs.
  • A SHINE Counselor can help people with limited resources enroll in programs that help pay health insurance costs.

To become a SHINE Counselor, contact the Regional SHINE Program: (508) 375-6762 or [email protected].

  • Ongoing
  • 55+
  • Individuals
  • Skills-based
  • Formal
  • Weekdays
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How you help

A SHINE Counselor is a volunteer who is trained and certified by the Massachusetts Executive Office of Aging and Independence in the various options available to Medicare beneficiaries: Parts A, B, and D, Medicare Advantage, supplements/Medigaps. Counselors are also trained in public assistance programs: Prescription Advantage, MassHealth, Extra Help.

About us

The Barnstable County Department of Human Services administers the regional office for the Cape and Islands SHINE Program (Serving the Health Insurance Needs of Everyone).